Shipping policy
SHIPPING POLICY
Last Updated: June 2026
At Proxyhair™, we are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
In case of a high volume of orders or unforeseen circumstances, processing times may be slightly extended. Customers will be notified if there is a significant delay.
Shipping Times
Estimated delivery times vary depending on your location:
-
United States: 5–12 business days
-
Canada: 7–15 business days
-
United Kingdom: 7–15 business days
-
Europe: 7–20 business days
-
Australia & New Zealand: 8–20 business days
-
International Orders: 10–25 business days
Please note that these delivery estimates do not include customs clearance delays, which may occur in some countries.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected.
From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking information, when available.
Customs, Duties, and Taxes
International customers may be responsible for customs duties, import taxes, or other fees imposed by their local authorities. These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Proxyhair™ is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping details, please contact us immediately before your order is dispatched.
Lost, Stolen, or Delayed Packages
Proxyhair™ is not responsible for packages lost, stolen, or delayed by shipping carriers. However, we will do our best to assist customers in resolving shipping-related issues.
Contact Information
If you have any questions regarding shipping, please contact us:
Proxyhair™
Email: contact@lagondaaworldwideservicesllc.com
Phone: 2525798992
Address: 1001 S Main St, Monticello KY 42633, United States